At Trekoroma, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with India’s Digital Personal Data Protection (DPDP) Act, 2023 and guidelines issued by the Department for Promotion of Industry and Internal Trade (DPIIT).

1. Information We Collect
We may collect the following personal information when you:
  – Book a trek or fill out an enquiry form 
  – Interact with our website, WhatsApp group, or social media platforms
  – Subscribe to our updates, offers, or newsletters

Data collected may include:
   – Name, contact number, email address, travel preferences, emergency contact details, and booking-related information.

2. Purpose of Collection
Your personal information is used for:
• Processing trek bookings and sharing itinerary details
• Sending updates, offers, and relevant trek-related communication
• Emergency contact during treks
• Improving our website and services through analytics

3. Data Retention
We retain your personal data for a maximum period of 2 years from your last interaction with us, unless required longer for legal or operational reasons. After this period, your data is securely deleted or anonymized.

4. Data Sharing and Disclosure
• We do not sell or share your personal data with third parties without your explicit consent.
• Data may be shared with authorized third-party vendors (e.g., payment gateways, permit authorities) strictly for service fulfilment.

5. Data Storage and Security
Your data is stored securely using encrypted systems, accessible only to authorized personnel. We take appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.

6. Your Rights
• As a data principal under the DPDP Act, you have the right to:
• Access, correct, or request deletion of your personal data
• Withdraw your consent at any time
• Lodge a complaint in case of misuse or breach
• To exercise your rights, please contact our data protection representative using the details below.
📞 Phone:+91-8218660105
✉️ Email: trekoromaventures@gmail.com

7. Use of Cookies
We use cookies to enhance your browsing experience and collect non-personally identifiable
analytics. You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our website may include links to external platforms such as YouTube, WhatsApp, and Instagram. We are not responsible for the privacy practices or content of these third-party websites.

9. Grievance Redressal
For any privacy-related concerns, complaints, or requests, please contact: |
Grievance Officer / Data Protection

Contact
📞 Phone:+91-8218660105
✉️ Email: trekoromaventures@gmail.com
Response Time: Within 7 working days